I know this isn’t my usual content, but I’m posting this anyway because:
1. I want a personal reference in case I need this document again;
2. I hope it helps others who are having trouble availing of this service; and
3. I want to rate government services.

NOTE: This is not a step-by-step guide on how to apply for an NBI Clearance online renewal. This is just my personal experience — when I applied, when I received it, and the issues I encountered.